In What Universe Does This Make Sense?

[kerravonsen]

Explain this to me:

In-person, I ask my local pharmacy if I can be put on a waiting-list for Trulicity. They say they don't do that. And that they won't ring me up to say when they have it in stock, they don't do that either. I have to keep on ringing them up instead.

Ringing up to ask if they have any Trulicity in stock, they say that someone has some on hold, and they'll ask if they still want it. Half an hour later, they call back to say (as I expected) that the person still wants it. I ask if I can have some put on hold for me. They say, sure! We'll call you back when we have it in stock.

Whut? Am I somehow more real when I'm on the phone than when I am physically in front of them?

Comments

[cheyinka]

That is the exact opposite of how it normally works!

[kerravonsen]

Exactly!

My leading hypothesis is that it was because I was talking to two different people, who had different information. My second leading hypothesis is that with the first person, I failed to use the magic phrase "put on hold" and therefore my question did not fall into the correct slot.

[catlin36]

Makes no sense to me.

[kerravonsen]

'Tis a puzzlement.

[pattrose]

This makes no sense to me.