Well, there's nothing like being condescended to on a mailing list to make me angry.
I asked a simple question, and I got told "don't they have Google in Australia? Here's how to use it."
When I called the arrogant fellow on it, he told me "he was wondering why I was wasting the time of dozens of people when a 'minimal effort' would give me the answer".
Problem is, Google doesn't actually answer my question. And the other person who answered told me "here's how to use Feature X", when what I actually wanted to know is "What is this Feature X you're talking about? It's not in the FAQ." Though I admit I didn't spell that out, but I didn't think I needed to.
I am SOOOO mad.
And half wondering if he would have been so condescending if he hadn't known I was a woman.
(next day) Well, my rant to the guy seems to have sorted out my intent, anyway. He's probably still annoyed at me, but at least he knows I *wasn't* wasting people's time. And the other person also actually answered my question! So I now know what Feature X is. Not entirely sure whether I want to use Feature X, but at least I can now decide with knowledge.
I asked a simple question, and I got told "don't they have Google in Australia? Here's how to use it."
When I called the arrogant fellow on it, he told me "he was wondering why I was wasting the time of dozens of people when a 'minimal effort' would give me the answer".
Problem is, Google doesn't actually answer my question. And the other person who answered told me "here's how to use Feature X", when what I actually wanted to know is "What is this Feature X you're talking about? It's not in the FAQ." Though I admit I didn't spell that out, but I didn't think I needed to.
I am SOOOO mad.
And half wondering if he would have been so condescending if he hadn't known I was a woman.
(next day) Well, my rant to the guy seems to have sorted out my intent, anyway. He's probably still annoyed at me, but at least he knows I *wasn't* wasting people's time. And the other person also actually answered my question! So I now know what Feature X is. Not entirely sure whether I want to use Feature X, but at least I can now decide with knowledge.