It's not quite that bad; my main computer may be sick, but is still works, so I'm not cut off yet.
And the good news is that I contacted the courier company and they said that they would make an exception in my case and allow me to tell them where to redirect the parcel. So I sent them an email as they instructed. I haven't heard back yet, so it may all be in vain anyway, but it is a bit more hope, yes.
If they still fail to deliver, then it might be time for you to start muttering threats about taking legal action (even if yoou don't really intend to).
It can't hurt to threaten both. That may encourage the computer company to put pressure on the courier company. If you don't know any lawyers who would offer you free advice, then it might be worth asking for advice on the newsgroup aus.legal
How did you pay, and has your account yet been debited? If it's possible, then cancelling the transaction and stopping payment might be the best solution.
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*sends sympathetic vibes*
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And the good news is that I contacted the courier company and they said that they would make an exception in my case and allow me to tell them where to redirect the parcel. So I sent them an email as they instructed. I haven't heard back yet, so it may all be in vain anyway, but it is a bit more hope, yes.
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I am never going to get my computer. (despairs)
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How did you pay, and has your account yet been debited? If it's possible, then cancelling the transaction and stopping payment might be the best solution.