Long Walk, Short Pier
Feb. 15th, 2006 09:40 amThe good news: my new laptop arrived.
The bad news: it arrived without the extra memory we had ordered for it. I am seething, I am FURIOUS, because they asked us whether we wanted the laptop without the memory, or to wait for the memory and get the laptop later, and both of us (me and my father) had said, repeatedly, "we want the memory" and they IGNORED us, and did exactly what we DID NOT want!
(seethe, seethe, seethe)
What the $#$&*#$&*#$#&* do they expect me to do with the extra memory when it arrives? Wear it as jewelry?
I am not a bloody hardware technician. And take one screwdriver to the case and it would void the warranty anyway, I assume. And if they expect me to ship the whole thing back to China, they can ruddy well walk to China themselves.
Haven't they got two brain cells to rub together?
(seethe, seethe, seethe)
I can't ring them up today, because I didn't have time last night or this morning to double-check the lack of memory by booting up the machine. I need to have all my feet under me before I give them an earful.
(seethe, seethe, seethe)
Edit: Well, I have now checked it, and it is indeed lacking the extra memory. However, it isn't quite so bad as I feared, because they do give instructions as to how to install extra memory, so it's not like you have to be a hardware technician to do so, and it won't wipe the warranty. Phew!
The bad news: it arrived without the extra memory we had ordered for it. I am seething, I am FURIOUS, because they asked us whether we wanted the laptop without the memory, or to wait for the memory and get the laptop later, and both of us (me and my father) had said, repeatedly, "we want the memory" and they IGNORED us, and did exactly what we DID NOT want!
(seethe, seethe, seethe)
What the $#$&*#$&*#$#&* do they expect me to do with the extra memory when it arrives? Wear it as jewelry?
I am not a bloody hardware technician. And take one screwdriver to the case and it would void the warranty anyway, I assume. And if they expect me to ship the whole thing back to China, they can ruddy well walk to China themselves.
Haven't they got two brain cells to rub together?
(seethe, seethe, seethe)
I can't ring them up today, because I didn't have time last night or this morning to double-check the lack of memory by booting up the machine. I need to have all my feet under me before I give them an earful.
(seethe, seethe, seethe)
Edit: Well, I have now checked it, and it is indeed lacking the extra memory. However, it isn't quite so bad as I feared, because they do give instructions as to how to install extra memory, so it's not like you have to be a hardware technician to do so, and it won't wipe the warranty. Phew!